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Shipping & Returns



Shipping your product

Our customers are our top priority, and we will make sure your orders are perfectly packaged and delivered to your office.

You can call to place your order Monday-Friday from 9 am to 7 pm at 877-545-6837.

You can fax your orders at 877-545-6806.


Expedited Shipping

Next Day Air and other shipping services are available upon request.


Return Policy

If you are not completely satisfied with your purchase; please contact customer service at 877-545-6837 option 4 to request a Return Authorization tag. (All returns are subject to review and require a Return Authorization number and must be unused and in their original manufacturer packaging.)

We request that all items being returned include a return authorization number and copy of the original invoice.

Only products in their original unopened and unmarked packaging will be credited. Restocking fee might apply to some returns.

The following items cannot be returned: opened handpieces and small equipment, alloy, special order items, Rx and controlled substances.


Credit for Return

You will receive a Credit Memo from DDS Dental Supplies showing which products have been returned and the credit amount.

DDS Dental Supplies will credit or exchange any product that is defective or does not perform to your satisfaction.

We ask that you send a copy of the original invoice along with an explanation or reason for the return through your DDS Dental Supplies sales representative or via UPS within 30 days of purchase.

Your credit will follow shortly. Any item that has reached its expiration date will not be accepted for credit consideration.


PLEASE NOTE: DDS Dental Supplies reserves the right to change or remove a promotion at any time and is not responsible for any typographical errors. Offers cannot be applied to previously placed orders and may not be used with any other promotion, personal protective equipment (PPE) purchases or other special discount pricing. Any "as low as" price listed is the calculated NET of manufacturer free goods. DDS is also not responsible for your ineligibility due to your contract limitations with your specific carrier.  DDS may require a client's account to be paid in full before promotional items can be shipped.